Last updated: July 2024
CryptlarkBit ("Company," "we," "us," or "our") respects your privacy and is committed to protecting your personal data. This Privacy Policy explains how we collect, use, disclose, and otherwise process personal information in connection with our websites, applications, and consulting services. We comply with UK data protection law, including the UK General Data Protection Regulation (UK GDPR) and the Data Protection Act 2018. This policy applies to all individuals whose data we process.
We collect personal data that you provide directly, including your name, email address, telephone number, job title, company name, and any other information you submit through contact forms or enquiry processes. We also automatically collect technical information such as IP addresses, browser types, operating systems, referring URLs, and pages visited through cookies and similar technologies. When you interact with our services, we may collect information about your preferences, communication history, and engagement with our materials.
We process personal data based on your explicit consent for marketing communications, the necessity to fulfil a contract or provide requested services, compliance with legal obligations imposed by UK law, our legitimate interests in operating our business and improving our services, and in some cases, to protect vital interests or public interests. We will always ensure that any processing is fair and transparent, and that individuals understand why their data is being processed.
We use collected information to provide and improve our consulting services, respond to your enquiries and requests, send marketing communications (only with your consent), analyse website usage and performance, prevent fraud and ensure security, comply with legal and regulatory requirements, and conduct business analysis. We do not sell your personal data to third parties. We only share information with service providers who assist us under strict contractual obligations.
We retain personal data for as long as necessary to fulfil the purposes for which it was collected, including to satisfy any legal, accounting, or reporting requirements. Typically, we retain contact information for the duration of our business relationship plus three years. Marketing data is retained until you unsubscribe. You may request deletion of your data at any time, subject to legal obligations and contractual requirements.
Under UK GDPR, you have the right to access your personal data, request correction of inaccurate information, request erasure in certain circumstances, restrict processing, object to processing, request data portability, withdraw consent at any time, and lodge complaints with the Information Commissioner's Office. To exercise any of these rights, please contact us using the details below. We will respond to requests within thirty days or provide an explanation if we cannot comply.
Our servers are primarily located in the United Kingdom. If we transfer your personal data to countries outside the UK and EEA, we ensure adequate safeguards are in place, including standard contractual clauses approved by the UK government. You have the right to know about such transfers, and we will inform you of any risks or protective measures in place before transferring data internationally.
If you have questions about this Privacy Policy or wish to exercise your data rights, please contact us at [email protected] or +44 20 7482 3945. You may also lodge a complaint with the Information Commissioner's Office (ICO) at ico.org.uk if you believe we have violated your privacy rights. We will cooperate fully with any regulatory investigations.